For 1 year and 6 months of suffering, let me take a minute to rant about how SLOW, FAKE and UNRELIABLE this internet provider is!!! OMG, you can tell how angry I am with those exclamation point. lol! December 2012, I applied for Comclark 1mbps internet service. I chose them because I thought I will work online and wired internet connection is a must. They have 30 months holding period (2 and a half years) which is just fine if you have a regular job and if they provide everything they'd promised. But the first 3 months was a disaster! I cannot even explain how angry and frustrated I was at that time. I lose my online job because of their slow connection!!!!! I am in a long distance relationship and internet is the best way to stay connected with my hubby.
I was thinking of the best thing to do, where to tell my story and how to take an action since they have been sending people to fix the problem but nothing is happening. It's just the same. I even experienced 8 days without internet but still obliged to pay the complete 1 month fee THE HECK!!!!. I found NTC's (National Telecommunication Commission) website and sent my complaints. A few days after, I received an e-mail about my concern from NTC. I didn't expect that for I always thought government offices do not give much attention to this kind of problem specially that Comclark is just a small company. I told them my story and guess what, Comclark immediately fixed the problem. It was OK until this month, I had the same issue again. I cannot use my internet and the signal keeps on dropping specially yesterday. That's why I decided to make this blog! I almost had a heart attack yesterday! haha I swear, I wanna scream and throw their modem to angerrrrrrrrr!!!!!!!!
I hope this blog is useful to you, specially those who are planning to avail their internet service! Lol, better read forums, blog, etc before deciding. 30 months is too long! Better use broadband, it's even faster! I used Sun Broadband before and I really regret for not renewing my contract and choosing Comclark over them. Anyway, if anyone from Comclark is reading this, I HOPE NOBODY TRUST YOU ANYMORE!!!!
Lovessss NADI
